Lone Star Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

Location: Houston, TX or Irving, TX

Position Summary:

This Help Desk position works as part of a team to install, modify, and make repairs to hardware and software systems and provides technical advice and support to system users. This position is very hands-on and requires a willingness to work as part of a cohesive team. All team members are expected to keep abreast of the latest industry trends and technologies. This position will support our Lone Star Regions which includes Dallas, Tarrant County, Houston and West Central Texas.

 

Essential Functions, Responsibilities, and Activities:

  • Manages a Support Ticket Queue and provides Help Desk support to users across all markets.
  • Provides updates, status, and completion information to users (and managers) via Support Ticket System and via voicemail, email, or in-person communication.
  • Assists in the organization and inventory of all hardware and software resources.
  • Assists in the planning, design, documentation, and implementation of various systems to include desktop computers and software applications.
  • Monitors and maintains the use and connectivity of printers.
  • Assists with desktop computer anti-virus systems and updates.
  • Performs desktop management including images, hardware, and software.
  • Installs, configures, and troubleshoots PC software.
  • Installs hardware and peripheral components such as monitors, keyboards, printers.
  • Diagnoses and troubleshoots hardware failures; replaces failed hardware as needed.
  • Loads appropriate software packages such as operating systems and office applications.
  • Assists in the customization and adaptation of existing programs to meet users’ requirements.
  • Provides telephone, in-person, and online support to end-users.
  • Refers major hardware problems to our Director of IT for correction.
  • Connects users to networks and provides initial training in facilities and applications.
  • Assists in research and procurement of computer accessories and supplies.
  • Performs other duties as assigned by management.
  • Availability to travel to these markets as needed.

 

Education, Experience, and Other Requirements

  • High school diploma or equivalency. Bachelor’s degree a plus.
  • Minimum 2 years previous experience with the listed duties/responsibilities indicated herein.
  • Excellent PC hardware and software troubleshooting skills, including installation and support of Windows 8.1 and Windows 10.
  • Strong proficiency in installation and support of all Microsoft Office applications.
  • Experience with iPhone/iPad/Android devices including iOS and Android OS.
  • Experience with Office 365.
  • Excellent documentation and communication skills.

Flexibility and availability to accommodate weekday early/evening and weekend hours as required.

Location: Wichita Falls, TX

Position Summary:

The Wichita County Executive Director, will have primary responsibility for managing, securing and ensuring the financial sustainability for the Wichita County Region. This person will be the face of BBBS of Wichita County and direct significant effort at identifying new individual major gift prospects and coordinate moves management for regional individual major gift prospects.  This individual will be responsible for managing the regional Marketing, Program(s), Community Engagement, Grants, Events and Agency Development functions, retaining and developing key talent, meeting department(s) objectives.

 

Essential Functions, Responsibilities, and Activities:

  • Lead the Wichita County market of Big Brothers Big Sisters Lone Star and be the primary, visible leader in the community for our agency.
  • Demonstrate and solicit support for Big Brothers Big Sisters’ mission and vision, both externally and internally.
  • Lead and be held accountable to execute the growth goals and objectives of the agency in Wichita County according to the 2*22 strategic plan for BBBS Lone Star.
  • Work within a balanced P&L to manage expenses for the Wichita market and ensure annual cash revenue meets or exceeds budget goals set annually with Greater Tarrant County Market President, CFO and Wichita County Board.
  • Identify and execute strategic growth initiatives in the region that includes solicitation and securing gifts from new individual major gift prospects, grant income, and special event revenue.
  • Writing and/or overseeing drafting of grant proposals, reports and other correspondence with corporate partners and donors
  • Plan and coordinate a well-rounded media strategy for all activities in the Wichita County market.
  • Provide leadership and direction while empowering team to ensure goals are achieved or exceeded.  Effectively manage team members focusing on staff development and retention.
  • Work with Program Leadership Team to achieve mentor growth goals while ensuring regional Program safety and quality measures are met.
  • Collaboratively evaluate reports that identify and measure key outcomes; develop corrective strategies as needed to meet growth, safety, and income and/or expense goals.
  • Build and manage relationships with key volunteers, donors, community leaders, and Board members; identify key individuals to add to the current Board(s) and committees.

Education, Experience, and Other Requirements

  • A good working knowledge of the philanthropic community in Wichita County and North Texas.
  • Excellent writing and oral communication skills, and especially good listening skills.
  • Bachelor’s degree in a related field.
  • Minimum of 5 years’ experience in nonprofit fundraising with proven track record of securing six and potentially seven figure gifts or experience demonstrating relevant competencies
  • Raiser’s Edge experience preferred.
  • Minimum of 5 years demonstrated success in a leadership position.

Location: Dallas, TX

Position Summary

Provide direct delivery of mentor2.0 program leveraging technology-based approaches to youth mentoring and education. Serving the Dallas area.

Essential Functions, Responsibilities, and Activities

  • Enroll volunteers and children including oversight of the application, screening and matching process
  • Facilitate high impact relationships between 100 mentor2.0 pairs, including enrollment; monitoring participation; providing individualized attention; proactively assisting relationships through regular communication, support and advice; and identifying pairs who need additional support and implement strategies to improve relationships
  • Lead weekly mentor2.0 class for mentees at participating schools, including discussion of weekly curriculum
  • Lead orientations and training for teachers and mentees
  • Organize and staff multiple large scale and multi-faceted mentor-mentee events (i.e. career workshops, museum visits, end-of-year events), overseeing all logistics, content, and budgets, including evening and weekend commitments
  • Develop and manage relationships with schools, including teachers and administration
  • Track program participation, conduct pre-, mid-, and post-program evaluations
  • Support all aspects of mentor2.0 program implementation
  • Attend and participate in all team, staff, and program meetings
  • Assist with agency special events as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service or teaching field preferred
  • Prior database experience required
  • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
  • Must be willing and able to work with diverse populations.
  • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area as needed
  • Experience working with young people, in groups settings, preferred
  • Comfortable in public speaking role
  • Bilingual skills, particularly Spanish, a plus
  • Resides in the Dallas, TX area

SUBMIT YOUR RESUME

Equal Opportunity Employer – Minorities/Females/Protected Veterans/Individuals with Disabilities

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