Lone Star Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

Location: Irving, TX

Position Summary

The Director of Human Resources seeks to develop an effective agency culture that drives quantifiable goals, and is accountable for reducing turnover of high quality employees, improving the agency’s hiring process as measured by first-year turnover, and aiding in the termination of poor performing employees.  Toward these ends, the Director of Human Resources provides strategies, direction and management of the Human Resources function for the Lone Star agency and advice and counsel to executive staff and managers on all employee related issues to meet the strategic initiatives of the agency and ensure compliance with all state and federal laws and government regulations in which the agency does business and/or has employees. The Director develops appropriate policies, benefits and programs to fully utilize, engage, reward and retain agency staff; manages equitable, fair and competitive compensation programs; and addresses staffing and applicable training needs.  The position also manages the agency’s commercial insurance, including renewal and changes.

Essential Functions, Responsibilities, and Activities

  • Develop strategies and implement competitive and cost-effective benefit(s) and compensation programs to ensure the sourcing and retention of qualified staff.
  • Ensure compliance with all Human Resources related legal requirements at the state and federal level.  Develop and implement appropriate policies and procedures to manage compliance with legal requirements.
  • Function as an objective party to investigate problems and issues raised by managers and employees.  Protect interests of employees and the agency in accordance with Lone Star HR policies along with government laws and regulations.   Serve as the agency contact for outside legal counsel and/or government agencies regarding employment related disputes.
  • Provides day to day performance management across all levels e.g. (coaching, counseling, disciplinary action, career development, etc.)
  • Establish effective policies and guidelines for the recruiting and hiring of employees.
  • Perform full cycle recruiting efforts for all Program type positions including sourcing, screening and interviewing.
  • Develop and conduct stay interviews, summarize data, highlight areas for improvement and turnover report.
  • Handle employment verifications and unemployment claims.
  • Develop and maintain an accurate job description library.
  • Administer Reward & Recognition Programs such as “You Earned IT”, Annual Awards, etc.
  • Develop a career-path program.
  • Develop and maintain affirmative action program.
  • Establish and maintain department records and reports.
  • Manage ADP portal page.
  • Stay abreast of recent developments and trends regarding legislation, benefits, staffing practices, changing demographics, workplace initiatives, retention strategies, etc.
  • Manage all Human Resources personnel.
  • Ensure timely and accurate dissemination of employee data, maintaining accuracy of the payroll system.
  • Review pending termination and disciplinary recommendations for compliance with policies and appropriate legislative issues.
  • Develop and manage annual Human Resources budget.
  • Participate in salary surveys ensuring competitive salary structures for the agency.
  • Manage Commercial and Health insurances including renewal and changes.
  • Manage transportation program including calendar planning, communication, van maintenance and staff supervision.

Education, Experience, and Other Requirements

  • Bachelor’s degree in Business, Human Resources and 5+ years human resources management experience sufficient to demonstrate an expertise in strategic human resources planning, human resources program development, and analytical, project management and organizational skills.
  • Minimum of 5 years as a human resources generalist or human resources manager with an advanced knowledge of recruiting, talent management, compensation, employee benefits, employee relations, policy development, EEO laws and regulations, FMLA, learning and development, HR compliance and Human Resources Information System (HRIS).
  • Thorough knowledge & experience in the areas of state and federal employment law; employee benefit and compensation design; management and employee counseling; workplace investigations; and organizational training/development.
  • Strong communicator with public speaking, employee counseling and negotiating skills.
  • Previous experience with financial statements and budget development/management.
  • SPHR or PHR Certification preferred.
  • Intermediate level proficiency in MSWord, Outlook, Excel, PowerPoint
  • Working knowledge of ADP Workforce Now and/or other HRIS systems with ATS (applicant tracking) strongly preferred.
  • Experience working in a non-profit or volunteering capacity is strongly preferred.
  • Schedule flexibility to accommodate weekday early/evening work hours and occasional weekend hours, as well as travel to varying venues.

Location: Dallas, TX

Position Summary

The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs.

Essential Functions, Responsibilities, and Activities

  • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
  • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
  • Adhere to documentation standards according to BBBSA and agency guidelines
  • Input complete information into AIM as it is gathered.
  • Share community resource/referral information with clients and staff as needed
  • Participate in matched and unmatched activities and agency special events, as needed
  • Participate in all team, staff and Program meetings
  • Conduct presentations and schedule Match Introductions, as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service setting preferred.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations

Location: Houston, TX

Position Summary

Provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Serving the Central Houston area.

Essential Functions, Responsibilities, and Activities

  • Maintain and assigned caseload of 95-100 Community Based and/or School Based matches
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate.
  • Conduct match introductions and match closures according to BBBSA and agency standards.
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
  • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Resides in the Houston, TX area

Location: Houston, TX

Position Summary

The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Serving the Central Houston area.

Essential Functions, Responsibilities, and Activities

  • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
  • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
  • Adhere to documentation standards according to BBBSA and agency guidelines
  • Input complete information into AIM as it is gathered
  • Share community resource/referral information with clients and staff as needed
  • Participate in matched and unmatched activities and agency special events, as needed
  • Participate in all team, staff and Program meetings.
  • Conduct presentations and schedule Match Introductions, as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service setting preferred.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Resides in the Houston, TX area

Location: Houston, TX

Position Summary

The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Serving the Central Houston area.

Essential Functions, Responsibilities, and Activities

  • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
  • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
  • Adhere to documentation standards according to BBBSA and agency guidelines
  • Input complete information into AIM as it is gathered
  • Share community resource/referral information with clients and staff as needed
  • Participate in matched and unmatched activities and agency special events, as needed
  • Participate in all team, staff and Program meetings.
  • Conduct presentations and schedule Match Introductions, as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service setting preferred.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual in Spanish required
  • Resides in the Houston, TX area

Location: Irving, TX

Position Summary:

Perform administrative accounting and grant financial functions, including posting financial transactions, grant billing preparation, account reconciliation, and internal statement preparation. Assist with compliance reporting, year-end audit, and budget process.

Essential Functions, Responsibilities, and Activities

  • Performs various general grant financial functions such as billing, journal entries, revenue and expense reports.
  • Prepare monthly financial reports for internal management, along with financial reports for governmental and non-governmental granting entities.
  • Prepares and maintains appropriate billing spreadsheets and documentation such as timesheets, payroll registers, expense backups, billing packet preparation, and invoices to support grant expenses.
  • Assist in preparation for external audits and monitoring for grant awards.
  • Manage Company Procurement Card system, including monthly report validation and coding of expenditures.
  • Grant and accounting related data entry.
  • Prepare daily/monthly journal entries, reconcile multiple bank accounts, along with various account reconciliations.
  • Assists with annual accounting processes such as data collection and preparation of schedules for annual audit and processing 1099’s and appropriate IRS filings associated with 1099’s & W2G’s within guidelines.
  • Perform other duties as necessary to meet the overall departmental requirements.

Education, Experience, and Other Requirements

  • Bachelor’s degree in Accounting or Finance preferred, but not required.
  • Minimum two years accounting experience, including accounts payable.
  • Knowledgeable and experienced with accounting software and databases.
  • Knowledgeable and experienced with accounting software and databases.
  • Thorough knowledge of accounting theory, concepts and practices.
  • Thorough knowledge of accounting theory, concepts and practices.
  • Thorough knowledge of accounting guidelines and procedures of generally accepted accounting practices (GAAP) for non-profit entities.
  • Thorough knowledge of accounting guidelines and procedures of generally accepted accounting practices (GAAP) for non-profit entities.
  • Strong mathematical and analytical skills for monitoring accounting records and resolving accounting issues.
  • Willingness to understand BBBS mentoring programs.
  • Intermediate level proficiency in Excel, MSWord, Outlook, and PowerPoint, including keyboard skills of 45 words per minute, error free.
  • Strong mathematical and analytical skills for monitoring accounting records and resolving accounting issues.
  • Schedule flexibility to accommodate weekday early/evening work hours and occasional weekend hours.

Location: Irving, TX

Position Summary:
The Communications and Development Associate will work under the Engagement Manager to develop, maintain, and manage all communications and marketing channels for Big Brothers Big Sisters of Greater Dallas. In addition, the Communications and Development Associate will develop and lead all stewardship efforts for corporate, foundation, and individual donors under the direction of the Engagement Manager, Corporate Relations Manager, and Grants/Foundation Manager. This role will also work with the Central Marketing Director to work together collaboratively to benefit the Lone Star agency across markets and coordinate look and feel of messages.

Essential Functions, Responsibilities, and Activities
Marketing/Communications

  • Develop, maintain, and manage all communications and marketing resources, including but not limited to social media, public relations, direct mail, and digital communications (email marketing/communications, digital advertising, etc.) in consort and under the direction of the Engagement Manager.
  • Work with volunteers and the Engagement Manager to reorganize Big Brothers Big Sisters’ communication efforts, including but not limited to combining separate databases into one marketing database, aligning communications efforts across different departments, and developing effective drip campaigns meant to convert volunteers to donors and guide customers through acquisition paths in an effort to increase engagement, both financially and on a volunteer basis.
  • Organize the creation of various marketing/communications materials meant to support all fundraising and recruitment efforts.
  • Maintain and develop BBBS of Greater Dallas Website, updating blog content, managing home page content, and evaluating ways to improve communications and ROI from this channel.
  • Ensure appropriate presence and visibility of Big Brothers Big Sisters as agency of choice amongst donors and volunteers.

Donor Stewardship and Cultivation

  • Work with the Engagement Manager to continue development and execution of an effective donor stewardship plan meant to increase engagement between donors and the agency, improve donor retention, and encourage moves management of high-capacity donors.
  • Under the Engagement Manager’s leadership, create and develop strong marketing/communications campaigns for individual giving efforts such as North Texas Giving Day, Big Brothers Big Sister’s Leadership Giving Society, Giving Tuesday, and End-of-Year Giving.
  • Brainstorm, develop, and execute strategies to increase giving during historically low performing summer months.

Education, Experience, and Other Requirements

  • Associates degree required. Bachelor’s degree in Business, Marketing, Communications, or related discipline preferred.
  • 1+ year demonstrated experience in agency operations, fund development, sales or marketing preferred. Internship in related field helpful.
  • Deep understanding of market demographics.
  • Bilingual (Spanish/English) fluency skills preferred.
  • Always represents agency with high professional standards and perception as this is an externally facing role.
  • Able to network with current and previous BIGs and outside organizations to create new contacts and cultivate relationships.
  • Thorough knowledge of the non-profit setting, project planning, organization skills, and prospect research.
  • Proficient in MS Office, competency in Adobe Creative Suite (Photoshop, InDesign, and Illustrator preferred). Experience with and competency in WordPress or other comparable CMS required.
  • Competency and proven creativity in social media (Facebook, Instagram, LinkedIn, Twitter, and Snapchat preferred)
  • Experience with MailChimp, Constant Contact or similar email marketing platforms preferred.
  • Knowledgeable about marketing databases and other marketing technologies preferred.
  • Effective, experienced and confident public speaker.
  • Ability to lead meetings with varying size audiences.
  • Ability to engage clients, customers, stakeholders, partners and volunteers covering a wide breadth of sophistication from community representatives to C-suite executives.
  • Effectively manage and support volunteers.
  • Facilitation, negotiation and closing skills.
  • Availability and flexibility to travel throughout the agency’s service area and to participate in recruitment activities when necessary, including early weekday morning and evening hours and occasional weekends.
  • Willingness to work within culturally diverse populations.

Location: Arlington, TX

Position Summary:
Provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships.

Essential Functions, Responsibilities, and Activities

  • Maintain an assigned caseload of 95-100 Community Based and/or School Based matched
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match going;
  • Discuss match activity, personal safety reminders, and goal accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to BBBSA and agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
  • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for each touch point with a match participant.
  • Attend match activities as assigned, seeking opportunities to make meaningful in person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate.

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time.
  • Bilingual (Spanish/English) required.
  • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free.
  • Prior experience working with a database helpful.
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues.
  • Flexibility to work with diverse populations.

Location: Collin County

Position Summary:
Provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships.

Essential Functions, Responsibilities, and Activities

  • Maintain an assigned caseload of 95-100 Community Based and/or School Based matched\
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match going;
  • Discuss match activity, personal safety reminders, and goal accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to BBBSA and agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
  • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for each touch point with a match participant.
  • Attend match activities as assigned, seeking opportunities to make meaningful in person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate.
  • Position will be serving Collin County.

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a Social or Human Science, such as Social Work, Sociology or Psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time.
  • Bilingual (Spanish/English) preferred.
  • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free.
  • Prior experience working with a database helpful.
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues.
  • Flexibility to work with diverse populations.
  • Resides in the Collin County area preferred.

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Equal Opportunity Employer – Minorities/Females/Protected Veterans/Individuals with Disabilities

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