Lone Star Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

Location: Irving, TX or Houston, TX

Position Summary

The Director of Human Resources seeks to develop an effective agency culture that drives quantifiable goals, and is accountable for reducing turnover of high quality employees, improving the agency’s hiring process as measured by first-year turnover, and aiding in the termination of poor performing employees.  Toward these ends, the Director of Human Resources provides strategies, direction and management of the Human Resources function for the Lone Star agency and advice and counsel to executive staff and managers on all employee related issues to meet the strategic initiatives of the agency and ensure compliance with all state and federal laws and government regulations in which the agency does business and/or has employees. The Director develops appropriate policies, benefits and programs to fully utilize, engage, reward and retain agency staff; manages equitable, fair and competitive compensation programs; and addresses staffing and applicable training needs.  The position also manages the agency’s commercial insurance, including renewal and changes. This position can be based in Irving, TX or the Greater Houston area.

Essential Functions, Responsibilities, and Activities

  • Develop strategies and implement competitive and cost-effective benefit(s) and compensation programs to ensure the sourcing and retention of qualified staff.
  • Ensure compliance with all Human Resources related legal requirements at the state and federal level.  Develop and implement appropriate policies and procedures to manage compliance with legal requirements.
  • Function as an objective party to investigate problems and issues raised by managers and employees.  Protect interests of employees and the agency in accordance with Lone Star HR policies along with government laws and regulations.   Serve as the agency contact for outside legal counsel and/or government agencies regarding employment related disputes.
  • Provides day to day performance management across all levels e.g. (coaching, counseling, disciplinary action, career development, etc.)
  • Establish effective policies and guidelines for the recruiting and hiring of employees.
  • Perform full cycle recruiting efforts for all Program type positions including sourcing, screening and interviewing.
  • Develop and conduct stay interviews, summarize data, highlight areas for improvement and turnover report.
  • Handle employment verifications and unemployment claims.
  • Develop and maintain an accurate job description library.
  • Administer Reward & Recognition Programs such as “You Earned IT”, Annual Awards, etc.
  • Develop a career-path program.
  • Develop and maintain affirmative action program.
  • Establish and maintain department records and reports.
  • Manage ADP portal page.
  • Stay abreast of recent developments and trends regarding legislation, benefits, staffing practices, changing demographics, workplace initiatives, retention strategies, etc.
  • Manage all Human Resources personnel.
  • Ensure timely and accurate dissemination of employee data, maintaining accuracy of the payroll system.
  • Review pending termination and disciplinary recommendations for compliance with policies and appropriate legislative issues.
  • Develop and manage annual Human Resources budget.
  • Participate in salary surveys ensuring competitive salary structures for the agency.
  • Manage Commercial and Health insurances including renewal and changes.
  • Manage transportation program including calendar planning, communication, van maintenance and staff supervision.

Education, Experience, and Other Requirements

  • Bachelor’s degree in Business, Human Resources and 5+ years human resources management experience sufficient to demonstrate an expertise in strategic human resources planning, human resources program development, and analytical, project management and organizational skills.
  • Minimum of 5 years as a human resources generalist or human resources manager with an advanced knowledge of recruiting, talent management, compensation, employee benefits, employee relations, policy development, EEO laws and regulations, FMLA, learning and development, HR compliance and Human Resources Information System (HRIS).
  • Thorough knowledge & experience in the areas of state and federal employment law; employee benefit and compensation design; management and employee counseling; workplace investigations; and organizational training/development.
  • Strong communicator with public speaking, employee counseling and negotiating skills.
  • Previous experience with financial statements and budget development/management.
  • SPHR or PHR Certification preferred.
  • Intermediate level proficiency in MSWord, Outlook, Excel, PowerPoint
  • Working knowledge of ADP Workforce Now and/or other HRIS systems with ATS (applicant tracking) strongly preferred.
  • Experience working in a non-profit or volunteering capacity is strongly preferred.
  • Schedule flexibility to accommodate weekday early/evening work hours and occasional weekend hours, as well as travel to varying venues.

Location: Dallas, TX

Position Summary

The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs.

Essential Functions, Responsibilities, and Activities

  • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
  • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
  • Adhere to documentation standards according to BBBSA and agency guidelines
  • Input complete information into AIM as it is gathered.
  • Share community resource/referral information with clients and staff as needed
  • Participate in matched and unmatched activities and agency special events, as needed
  • Participate in all team, staff and Program meetings
  • Conduct presentations and schedule Match Introductions, as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service setting preferred.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations

Location: Houston, TX

Position Summary

Provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Serving the Central Houston area.

Essential Functions, Responsibilities, and Activities

  • Maintain and assigned caseload of 95-100 Community Based and/or School Based matches
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate.
  • Conduct match introductions and match closures according to BBBSA and agency standards.
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
  • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Resides in the Houston, TX area

Location: Houston, TX

Position Summary

The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Serving the Central Houston area.

Essential Functions, Responsibilities, and Activities

  • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
  • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
  • Adhere to documentation standards according to BBBSA and agency guidelines
  • Input complete information into AIM as it is gathered
  • Share community resource/referral information with clients and staff as needed
  • Participate in matched and unmatched activities and agency special events, as needed
  • Participate in all team, staff and Program meetings.
  • Conduct presentations and schedule Match Introductions, as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service setting preferred.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Resides in the Houston, TX area

Location: Houston, TX

Position Summary

The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Serving the Central Houston area.

Essential Functions, Responsibilities, and Activities

  • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
  • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
  • Adhere to documentation standards according to BBBSA and agency guidelines
  • Input complete information into AIM as it is gathered
  • Share community resource/referral information with clients and staff as needed
  • Participate in matched and unmatched activities and agency special events, as needed
  • Participate in all team, staff and Program meetings.
  • Conduct presentations and schedule Match Introductions, as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service setting preferred.
  • Prior experience with intake and assessment of adults and children beneficial
  • Strong organizational, time management and critical thinking skills
  • Ability to establish rapport easily and help volunteers and clients feel comfortable during the enrollment process.
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute, error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual in Spanish required
  • Resides in the Houston, TX area

SUBMIT YOUR RESUME

Equal Opportunity Employer – Minorities/Females/Protected Veterans/Individuals with Disabilities

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