Lone Star Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

Development Officer
Location: Irving, TX

Position Summary:

The Development Officer will build capacity and secure immediate and future funding for serving more children in the Greater Dallas region, with focus on individuals and corporations.

 

Essential Functions, Responsibilities, and Activities

Corporate Giving:

  • Identify, develop and steward corporate relationships within the region, including cultivation calls and personal visits to existing and new accounts
  • Prospect, cultivate, and manage new mentor rich organizations, including corporate, service, and faith-based for recruitment and donors
  • Secure viable sponsorships for special events and program activities and events
  • Help coordinate with the grants team the submission of proposals and grants, reports and other correspondence with corporate partners and donors, ensure appropriate donor acknowledgment and event recognition
  • Help develop best funding solicitation strategies for corporate partners
  • Meet established regional goals for funding
  • Maintain presence and visibility of agency within communities

Individual Giving:

  • Collaborate with VP of Advancement and Development specialist to identify, develop and steward individuals, including cultivation calls and personal visits to existing donors and new prospects
  • Evaluate opportunity for individual donor solicitation throughout corporate outreach
  • Help execute best funding solicitation strategies for individuals

Volunteer development/management:

  • Coordinate board and resource development committee members towards fundraising goals and priorities
  • Attend and participate in resource development committee meetings and activities, as needed
  • Coordinate and manage other committees as assigned by leaders
  • Prepare monthly comprehensive reporting for all development matters
  • Ensure that all resource development activities are in accordance with agency policies and procedures, are updated on a regular basis, and ensure growth

 

Education, Experience, and Other Requirements

  • Bachelor’s degree in Marketing, Non-profit management, or Business preferred
  • Two years of successful fund development, sales, and/or marketing experience
  • Thorough knowledge of non-profit development setting, project planning, prospect research, and general management skills
  • Dynamic, Effective, experienced and confident public speaker
  • Demonstrated facilitation skills to lead meetings with varying size audiences intermediate level proficiency in MSWord, Outlook, Excel, and PowerPoint, including keyboard skills of 45 words per minute, error free flexibility and availability to accommodate weekday early/evening work hours and occasional weekend and overnight hours, as well as regular travel to varying venues within the Lone Star network
  • Willingness to work within culturally diverse environment.

Communication Specialist
Location: Irving, TX

Position Summary:

The Communications Specialist will work under the SVP of Corporate and Community Engagement to develop and maintain all communications channels for Big Brothers Big Sisters of Greater Dallas. The Communications Specialist will increase brand awareness for Big Brothers Big Sisters across Greater Dallas as well as improve communications between the agency and its donors/volunteers. This role will also work collaboratively with the Central Marketing Director to benefit the Lone Star agency across markets, coordinating the look and feel of messages.

 

Essential Functions, Responsibilities, and Activities:

  • Develop, maintain, and manage all communications resources, including, but not limited to, social media, public relations, direct mail, and digital communications (email marketing/communications, digital advertising, etc.) under the direction of the SVP of Corporate and Community Engagement.
  • “Tell our story” through consistent press outreach and by improving brand awareness of Big Brothers Big Sisters through its communications and marketing channels.
  • Organize the creation of various communications materials meant to support all fundraising and recruitment efforts, highlight our matches, and steward our donors.
  • Develop communications partners across Greater Dallas to help promote Big Brothers Big Sisters and its various initiatives, including Bigs in Blue.
  • Maintain and develop BBBS of Greater Dallas’ Website, updating blog content, managing home page content, and evaluating ways to improve communications and ROI from this channel.
  • Work with volunteers and the SVP of Corporate and Community Engagement to reorganize Big Brothers Big Sisters’ communications efforts, including but not limited to combining separate databases into one marketing database, aligning communications efforts across different departments, and developing effective drip campaigns meant to convert volunteers to donors.
  • Work with the SVP of Corporate and Community Engagement to continue development and execution of an effective donor stewardship plan meant to increase engagement between donors and the agency, improve donor retention, and encourage moves management of high-capacity donors.
  • Manage a pool of talented communications interns.
  • Ensure appropriate presence and visibility of Big Brothers Big Sisters as agency of choice amongst donors and volunteers.

Education, Experience, and Other Requirements

  • Associates degree required. Bachelor’s degree in Business, Marketing, Communications, or related discipline preferred.
  • 1+ year demonstrated experience in fund development, marketing/communications, and/or public relations preferred. Internship in related field helpful.
  • Deep understanding of market demographics.
  • Bilingual English/Spanish fluency skills preferred.
  • Always represents agency with high professional standards and perception as this is an externally facing role.
  • Able to network with current and previous BIGs and outside organizations to create new contacts and cultivate relationships.
  • Thorough knowledge of the non-profit setting, project planning, organizational skills, and prospect research.
  • Proficient in MS Office, competency in Adobe Creative Suite (Photoshop, InDesign and Illustrator preferred). Experience with and competency in WordPress or other comparable CMS. HTML preferred.
  • Competency and proven creativity in social media (Facebook, Instagram, LinkedIn, Twitter and Snapchat preferred).
  • Experience with MailChimp, Constant Contact or similar email marketing platforms.
  • Knowledgeable about marketing databases and other marketing technologies preferred.
  • Effective, experienced and confident public speaker.
  • Ability to lead meetings with varying size audiences.
  • Ability to engage clients, customers, stakeholders, partners and volunteers covering a wide breadth of sophistication from community representatives to C-suite executives.
  • Effectively manage and support volunteers.
  • Facilitation, negotiation and closing skills.
  • Availability and flexibility to travel throughout the agency’s service area and to participate in recruitment activities when necessary, including early weekday morning and evening hours and occasional weekends.
  • Willingness to work within culturally diverse environments.
  • Volunteer Recruitment and Enrollment Specialist
    Location: Arlington, TX
    Position Summary:The Recruitment and Enrollment Specialist will assist Recruitment Manager in recruiting volunteers primarily through managing the follow up process in our Matchforce database. Research and help identify local mentor-rich organizations. Back up Recruitment Manager by attending occasional volunteer and child recruitment events. Conduct in-depth interviews with prospective volunteers and write comprehensive assessments based on each interview. Help to position local agency in marketplace as the preferred charity of choice for volunteering. Essential Functions, Responsibilities, and Activities:Recruitment:

    • Primarily responsible for managing the volunteer follow-up process by making phone calls and sending emails to convert volunteer inquiries into applications
    • Research and help identify new leads through in-person, phone and online cold calling with local mentor-rich organizations
    • Attend occasional volunteer and child recruitment events as a backup to Recruitment Manager
    • Assist Recruitment Manager in meeting monthly, quarterly, and annual recruitment goals
    • Position may also responsible for, but is not limited to:

    o Prospecting, cultivating and managing volunteer-rich accounts and ensuring appropriate acknowledgment and recognition for these organizations,

    o Assisting with the development of volunteer recruitment strategies for the market,

    o Providing tracking and reporting on all recruitment activities,

    o Assisting with securing corporate partnerships for volunteer recruitment and/or match activities (e.g., picnic, gift drive, school supply drive)

    • Insure appropriate presence and visibility of BBBS as a charity of choice

     

    Enrollment:

    • Conduct enrollment for the agency’s Community Based and School/Site Based Programs, including 4-5 interviews per week, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual
    • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
    • Adhere to documentation standards according to BBBSA and agency guidelines
    • Input complete information into Matchforce as it is gathered
    • Participate in matched and unmatched activities and agency special events, as needed
    • Participate in all team meetings
    • Maintain state licensure, when applicable
    • Other duties as assigned

     

    Education, Experience, and Other Requirements

    • Bachelor’s Degree required; preferably in business, marketing, communications, or a social or human science, such as sociology or psychology
    • At least one year of experience in a social service/nonprofit setting preferred
    • Prefer some experience/knowledge in prospect research, nonprofit operations, sales, fund development
    • Prior experience with intake and assessment of adults beneficial
    • Ability to establish rapport easily and help volunteers feel comfortable during the recruitment/enrollment process
    • Strong organizational, time management and critical thinking skills
    • Intermediate proficiency in Microsoft Word and Outlook, including keyboard skills of at least 45 words per minute, error free
    • Willingness and flexibility to travel throughout the agency’s service area and to participate in occasional recruitment activities when needed, including early weekday morning and evening hours and weekends
    • Willingness to work within culturally diverse environments
    • Public speaking skills a plus
    • Bilingual English/Spanish fluency skills helpful
  • Enrollment Specialist
    Location: Arlington, TX
    Position Summary:The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Essential Functions, Responsibilities, and Activities:

    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
    • Adhere to documentation standards according to BBBSA and agency guidelines
    • Input complete information into Matchforce as it is gathered
    • Share community resource/referral information with clients and staff as needed
    • Participate in matched and unmatched activities and agency special events, as needed
    • Participate in all team, staff and Program meetings.
    • Conduct presentations and schedule Match Introductions, as requested
    • Maintain state licensure, when applicable

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a social service or teaching field preferred
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
    • Experience working with young people, in groups settings, preferred
    • Comfortable in public speaking role
    • Bilingual skills, particularly Spanish, a plus
  • Match Support Specialist
    Location: Denton, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Denton Area
  • Match Support Specialist – Bilingual Spanish
    Location: Arlington, TX
    Position Summary:The Match Support Specialist will Provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Maintain an assigned caseload of 80-100 Community Based and/or School Based matched
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going;
    • Discuss match activity, personal safety reminders, and goal accomplishments;
    • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant.
    • Share information about agency activities, programs, and opportunities to donate.
    • Conduct match introductions and match closures according to BBBSA and agency standards.
    • Re-engage volunteers, children and parents as appropriate after match closure.
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual.
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches.
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate.
    • Participate in monthly supervisor meeting to share pertinent information and escalate issues as they arise.
    • Assist with agency special events as requested.
    • Other duties as assigned by direct supervisor.

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time.
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
    • Bilingual English/Spanish is required
  • Match Support Specialist
    Location: Dallas, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Dallas Area
  • Match Support Specialist
    Location: Houston, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or School Based matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Houston Area
  • Matching Specialist
    Location: Houston, TX
    Position Summary:The Matching Specialist will conduct phone presentations to match children and volunteers based on preferences. Schedule match introductions, perform annual updates for unmatched children, assist in enrollment of volunteers and children as needed. Essential Functions, Responsibilities, and Activities:

    • Research agency database to secure potential volunteer and mentee matches
    • Conduct phone presentations with parent/guardians related to viable volunteers and do the same for volunteers for potential mentees
    • Schedule match introductions for new matches with appropriate match support specialists
    • Conduct volunteer and client reassessments/updates
    • Maintain a caseload of unmatched children, making contacts and conducting updates as required by BBBSA and the agency’s Program Manual
    • Maintain accurate AIM database records and paperwork/documentation for each volunteer and client according to BBBSA and agency standards
    • Attend and participate in relevant meetings
    • Escalate issues to supervisor if warranted
    • Become familiar with community resources for client information/referral, share knowledge and information with staff members as appropriate
    • Attend unmatched activities, seeking opportunities to make meaningful in-person contacts with unmatched children to enable matching
    • Assist with agency special events and customer relations activities, as needed
    • Assist with Enrollment and provide written assessments of children and volunteers for the agency’s Community Based, School Based and High School Programs, which include interviews, individual orientations, and completion of any other required checks as required by BBBSA and the agency’s Program Manual, as needed
    • Maintain state licensure, if applicable
    • Other duties as assigned

     

    .

    Education, Experience, and Other Requirements

    • Bachelor’s Degree, preferably in a social science or human science discipline such as sociology or psychology
    • Minimum one year social service work experience, preferably in a non-clinical environment
    • Intermediate level proficiency in MSWord, Outlook, Excel, and PowerPoint, including keyboard skills of 45 words per minute, error free
    • Prior experience with heavy use of database and high volume of phone work
    • Flexibility and availability to accommodate weekday early/evening work hours and occasional weekend hours
    • Willingness to work within culturally diverse environments

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Big Brothers Big Sisters is an equal opportunity employer

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