Lone Star Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

  • Enrollment Specialist
    Location: Houston, TX
    Position Summary:The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Essential Functions, Responsibilities, and Activities:

    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
    • Adhere to documentation standards according to BBBSA and agency guidelines
    • Input complete information into Matchforce as it is gathered
    • Share community resource/referral information with clients and staff as needed
    • Participate in matched and unmatched activities and agency special events, as needed
    • Participate in all team, staff and Program meetings.
    • Conduct presentations and schedule Match Introductions, as requested
    • Maintain state licensure, when applicable

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a social service or teaching field preferred
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
    • Experience working with young people, in groups settings, preferred
    • Comfortable in public speaking role
    • Bilingual skills, particularly Spanish, a plus
  • Director of Volunteer RecruitmentLocation: Houston, TXPosition Summary

    Develop and direct volunteer mentor recruitment efforts for Big Brothers Big Sisters Greater Houston. Manage all external recruitment partners, and develop strategies for expanding existing relationships and engaging new partners. Work with program leaders to develop goals and delivery timeline for new volunteers and direct recruitment team efforts to align with those goals. Provide leadership and management of volunteer recruitment team.

     

    Essential Functions, Responsibilities, and Activities

    • Strategy development – Work with the VP of Community Engagement and Program Leaders to set goals and timelines for all volunteer mentor recruitment needs of BBBS Houston.
    • Partner management and generation
      • Generate requisite amount of new partnerships to facilitate the volunteer recruitment need for all program delivery models and grants annually
      • Develop strategies with new and existing partners to expand efforts for volunteer recruitment and/or inspire new interest in program models best suited to their organization.
    • Analyze trends – Work with VP of Community Engagement and Director of Enrollment to analyze various data to help drive overall recruitment strategy, Director of Marketing and third parties’ efforts to recruit new volunteers in areas where efficient matching can take place. Routinely refer to Agency database (Matchforce) and systems for the purpose of reporting and data integrity.
    • Management – Develop a system in collaboration with VP of Community Engagement to report on progress, identify shortfalls, and develop strategies to ensure volunteer recruitment efforts align with the established timeline for achieving new match goals
    • Staff Development – Develop, plan and direct the efforts of recruitment staff through performance management, shared dialogue, goal assignment, training opportunities, and identification of areas for improvement/growth.
    • Community events- Attend community events s directed by the VP of Community Engagement and effectively communicate the Houston market’s volunteer mentor needs to maximize recruitment
    • Collaboration – Work with and engage other departments for support of mentor recruitment and other Agency efforts.

     

     

    Education, Experience, and Other Requirements

    • Bachelor’s degree or equivalent experience in sales, public relations, or marketing.
    • Significant experience in sales, client management, data analytics, and/or strategic recruitment.
    • Demonstrated experience working multiple clients.
    • Minimum of one year people management experience
    • Demonstrated track record of meeting goals and objectives
    • High level management, activation, and motivation skills.
    • Demonstrated advanced proficiency with Microsoft Word, Outlook, Excel, and Access software, including keyboard skills of 45 words per minute, error free
    • Availability and flexibility to accommodate early weekday morning and evening hours and weekend hours, as well as travel to varying local venues
    • Willingness to work within culturally diverse environments
  • Volunteer RecruiterLocation: Houston, TXPosition SummaryMaintain a constant presence in the Greater Houston community on behalf of Big Brothers Big Sisters for the purpose of cultivating, managing and sustaining partnerships with mentor-rich organizations. Candidate must be a skilled presenter; with a strong ability to share BBBS’s mission, and motivate individuals to take action by becoming volunteers. Candidate must be goal driven and customer service oriented.

     

    Essential Functions, Responsibilities, and Activities

    • Strategy execution– At the direction and in collaboration with the Director of Volunteer Recruitment, Volunteer Recruiter must maximize existing partnerships and constantly engage new individuals for the purpose of achieving set goals and timelines for volunteer mentor recruitment
    • Partner engagement and generation
      • Make regular efforts to increase engagement from partners and maximize opportunities for volunteer mentor recruitment withintheir organization.
      • Regularly engage in the generation of new and unique partners and in collaboration with the Director of Volunteer Recruitment work to ensure opportunities are aligned with the broader recruitment strategy.
    • Management – Develop system in collaboration with Director of Volunteer Recruitment to report on progress, identify shortfalls, and develop strategies to expand volunteer recruitment efforts.
    • Community events- Attend community events as directed by the Director of Volunteer Recruitment; through independent outreach, maintain an external presence and effectively communicate the Houston market’s volunteer mentor needs and maximize recruitment opportunities.
    • Routinely refer to Agency database (Matchforce) and systems for the purpose of reporting and data integrity

     

    Education, Experience, and Other Requirements

    • Bachelor’s degree or equivalent experience in sales, public relations, or marketing, and passion for client management and communication.
    • Strong interest or entry level experience in sales, client management, marketing, or recruitment.
    • Demonstrated experience working multiple clients.
    • Demonstrated track record of being a highly motivated individual with proven experience in achieving goals
    • High level motivation, activation, and client support skills.
    • Demonstrated advanced proficiency with Microsoft Word, Outlook, Excel.
    • Availability and flexibility to accommodate early weekday morning and evening hours, weekends, and willingness to travel to varying local venues
    • Willingness to work within culturally diverse environments

     

  • Program Events Coordinator
    Location: Houston, TX
    Position Summary:The Coordinate Program events for matches across the Greater Houston region and surrounding counties. Plan, organize and lead a variety of events and activities for BBBS matches withthe goal of building and sustaining stronger and longer match relationships. Assist with production of agency communications to Volunteers (Bigs), Parent/Guardians, mentees (Littles), staff

    and partners regarding agency opportunities and broad match support information.

     

    Essential Functions, Responsibilities, and Activities:

    • Coordinate regional Program events for Bigs, Littles and families of the Greater Houston region and surrounding
    • Work with regional Program leaders to assess the needs for match events and
    • Ensure that matches are directed and have access to minimal or no cost activities in the Greater Houston area on a regular basis (via matchline, ticket donations, corporate partners etc.)
    • Coordinate the solicitation, receipt and distribution of donated and discounted tickets, school supplies, holiday gifts and other items for the agency’s Matches and Unmatched children
    • Plan, implement and attend annual Program match events based on resources; including Volunteer (Big) Appreciation, Teen Conference, Graduation Program, Big Picnic, Back to School Fair and Holiday Extravaganza
    • Event Budget and Logistics – Ensure all logistical details related to program event production are addressed both before and after an event. Manage an event budget that takes advantage of all opportunities to seek in-kind support and minimize expenses: venue, entertainment, theme, refreshments, parking, etc. Ensuring all events are executed in a mission oriented, cost effective way. Ensure that each events strategy provides a quality interaction with our mission for all in attendance.
    • Event Wrap Up – Develop a quality and measured approach to reviewing events performance and recommend strategy adjustments for future events.
    • Plan and coordinate activities for specialized, program initiatives based on Agency need (ie. Education, Girls Programming, Sports Buddies and Outdoor Mentoring)
    • Stewardship of Agency sponsors and gifts/special assistance to Littles (ie. School Supplies and Holiday Gifts)
    • Facilitate the flow of information and communication between the agency’s Program Events, Program and non-Program teams
    • Coordinate the regional publicity of match activities and Program events with the BBBS marketing staff
    • Provide clear and accurate communication through various sources regarding upcoming and past events and activities: weekly e-mails, match newsletters, event communications sheet for assigned staff,
    • Provide high quality communication and customer service to partners, volunteers and families
    • Provide documentation to appropriate Program (and Agency) personnel regarding attendance at match activities by volunteers, Littles, Parents and staff
    • Supervise volunteers, interns as assigned. Other duties as assigned and required

     

    Education, Experience, and Other Requirements

    • Bachelor’s Degree, preferably within recreation, training or human services disciplines
    • Ability to work with a high level of independence
    • Experience in activity planning and/or training field required
    • Must have knowledge of child safety indicators
    • Bi-lingual English/Spanish fluency skills preferred
    • Experience directly managing volunteers and developing staff preferred
    • Intermediate level proficiency in MSWord, Outlook, Excel, and PowerPoint, including keyboard skills of 45 words per minute, error free, Other programs and software (ie. google docs, mail chimp and social media)
    • Flexibility and availability to accommodate weekday early/evening work hours and weekend hours per programming needs
    • Willingness to work within culturally diverse environments
    • Ability to travel to varying city-wide venues, and occasionally to headquarters or other agency locations
  • Location: Abilene, TXPosition Summary:The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Essential Functions, Responsibilities, and Activities:
    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
    • Adhere to documentation standards according to BBBSA and agency guidelines
    • Input complete information into AIM as it is gathered
    • Share community resource/referral information with clients and staff as needed
    • Participate in matched and unmatched activities and agency special events, as needed
    • Participate in all team, staff and Program meetings.
    • Conduct presentations and schedule Match Introductions, as requested
    • Maintain state licensure, when applicable

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a social service or teaching field preferred
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Abilene area as needed
    • Experience working with young people, in groups settings, preferred
    • Comfortable in public speaking role
    • Bilingual skills, particularly Spanish, a plus
  • Enrollment Specialist
    Location: Irving, TX
    Position Summary:The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Essential Functions, Responsibilities, and Activities:

    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
    • Adhere to documentation standards according to BBBSA and agency guidelines
    • Input complete information into Matchforce as it is gathered
    • Share community resource/referral information with clients and staff as needed
    • Participate in matched and unmatched activities and agency special events, as needed
    • Participate in all team, staff and Program meetings.
    • Conduct presentations and schedule Match Introductions, as requested
    • Maintain state licensure, when applicable

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a social service or teaching field preferred
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
    • Experience working with young people, in groups settings, preferred
    • Comfortable in public speaking role
    • Bilingual skills, particularly Spanish, a plus
  • Match Support Specialist
    Location: Dallas, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or School Based matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Dallas Area

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Big Brothers Big Sisters is an equal opportunity employer

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