Lone Star Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

Finance Administrator Assistant
Location: Irving, TX

Position Summary:

The Finance Administrator Assistant provides administrative support to the Chief Financial Officer and the Finance Department.

 

Essential Functions, Responsibilities, and Activities:

  • Assists in preparation of financial reports for Cash Flow, Regional Reports, and Month End reporting.
  • Coordinates and prepares meetings for the Chief Financial Officer and Finance Department such as monthly Cash Flow, Team, and Audit Committee meetings.
  • Distributes Financial Reports to Regions.
  • Prepares documents for Executive, Audit Committee, and Foundation Board meeting packets.
  • Assists in preparation of financial documentation and projects as needed by Chief Financial Officer.
  • Sends out department mail. Includes weekly Accounts Payable checks, Gift Acknowledgements, and any special mail as needed.
  • Orders and maintains office supplies.
  • Prepares monthly Procurement Card report for Chief Financial Officer.
  • Maintains the Financial Edge database administratively.
  • Manages calendar for the Finance Department.
  • Perform other duties as necessary to meet the overall departmental requirements.

 

Education, Experience, and Other Requirements

  • High school diploma or GED equivalent
  • Some college helpful, preferably within an Accounting and/or Finance discipline
  • One year in an administrative position or internship within a Finance department is strongly preferred.
  • Attention to detail, organization and ability to prioritize is required
  • Experience in the non-profit field is a plus.
  • Willingness to understand BBBS mentoring programs.
  • Intermediate level proficiency in Excel, MSWord, Outlook, and PowerPoint, including keyboard skills of 45 words per minute, error free
  • Schedule flexibility to accommodate weekday early/evening work hours and occasional weekend hours.

Accounting & Grants Administrator
Location: Irving, TX

Position Summary:

The Accounting & Grants Administrator perform administrative accounting and grant financial functions, including posting financial transactions, grant billing preparation, account reconciliation, and internal statement preparation. Assist with compliance reporting, year-end audit, and budget process.

 

Essential Functions, Responsibilities, and Activities:

  • Performs various grant financial functions such as billing, journal entries, revenue and expense reports
  • Prepare monthly financial reports for internal management, along with financial reports for governmental and non-governmental granting entities
  • Prepares and maintains appropriate grant billing spreadsheets and documentation such as timesheets, payroll registers, expense backups, billing packet preparation, and invoices to support grant expenses
  • Assist in preparation for external audits and monitoring for grant awards
  • Grant and accounting related data entry
  • Prepare daily/monthly journal entries, reconcile multiple bank accounts, along with various account reconciliations
  • Assists with annual accounting processes such as data collection and preparation of schedules for annual audit and processing 1099’s and appropriate IRS filings associated with 1099’s & W2G’s within guidelines
  • Serves as backup for Accounts Payable Clerk when needed
  • Perform other duties as necessary to meet the overall departmental requirements

 

Education, Experience, and Other Requirements

  • Bachelor’s degree in Accounting or Finance preferred, but not required.
  • 2+ years accounting and/or non-profit grants administrative experience is strongly preferred.
  • Knowledgeable and experienced with accounting software and databases
  • Thorough knowledge of accounting theory, concepts and practices
  • Thorough knowledge of accounting guidelines and procedures of generally accepted accounting practices (GAAP) for non-profit entities
  • Strong mathematical and analytical skills for monitoring accounting records and resolving accounting issues
  • Willingness to understand BBBS mentoring programs.
  • Intermediate level proficiency in Excel, MSWord, Outlook, and PowerPoint, including keyboard skills of 45 words per minute, error free
  • Schedule flexibility to accommodate weekday early/evening work hours and occasional weekend hours

Executive Administrative Assistant
Location: Irving, TX

Position Summary:

The Executive Administrative Assistant is responsible for providing high level administrative support for the Chief Program Officer, the Chief Finance Officer and other members of the Central Service team as needed.  Significant emphasis on Program reporting, Program Department support, Executive Board & Committee support, and Irving office building upkeep and communications (managing the agency phones, meeting space rentals, guests, etc.).

 

Essential Functions, Responsibilities, and Activities:

  • Central Services Leader Team Assistance (primarily for the Chief Program Officer, the Chief Finance Officer and the Vice President of Program), helping with planning, scheduling and execution of duties as applicable.
  • Irving Office Greeter:
    – Take the lead with the acknowledgement of Irving in-office guests, directing them accordingly.
    – Manage incoming calls.
  • Provide Executive Administrative Support for BBS Lone Star’s Executive Board and Committees:
    – Maintain current Executive Board and Executive Board Committee Rosters and distribution lists
    – Provide executive assistance related to the on-boarding of New Executive Board Members.
    – Maintain tracking for all Executive Board Members, such as annual commitment cards and performance scorecards.
    – Facilitate Board Member resignation documentation and communication.
    – Distribute annual calendar invites for all meetings.
    – Solicit and track meeting attendance from members.
    – Prepare for meetings (packets, food/beverages, room set up, AV, etc.)
    – Take and disseminate meeting minutes.
  • Monthly Reports:
    – Assist with the Monthly Program Report.
    – Manage monthly p-card paperwork requirements.
  • Manage Irving Building Room Rentals:
    – Manage meeting room reservations, usage and invoicing.
    – Initiate ways to build this revenue.
  • Irving Office/Central Services Mail Management:
    – Retrieve, open, sort, and deliver daily mail to the proper individuals or mailboxes.
    – Manage the Irving office Central Services in-boxes.
    – Assist as needed with outgoing mail.
  • Irving Office Coordination/Support:
    – Prepare rooms for all Central and Corporate meetings, including room and AV set up, meeting packets, etc.
    – Take and distribute minutes as requested.
    – Manage food orders as needed.
    – Coordinates general office cleanup and building management, and the maintenance of office storage areas.
    – Maintain/order Central Service supplies. Track inventory.
    – Maintain Central Services master calendar and Outlook calendar invites for holidays, standing meetings (such as weekly Central Services and monthly All Staff Huddles) and special events.
    – Help coordinate Central Services-related events.
    – Assist Central Services colleagues/teams when they are experiencing high workloads, such as with filing, helping on-board new staff hires, etc.
  • HR Assistance:
    – Provide HR admin support as needed.
    – Create and post throughout the Irving office at the beginning of each month the Staff Announcement flyer.
    – Manage, in cooperation with the Director of HR, the You Earned It platform.
    – Create and Maintain Various Agency-wide Contact Lists and Resources.
  • General Administrative Assistance:
    – Serve as the link between the agency’s Scholarship Coordinator, the Chief Program Officer and Accounting as needed to submit college scholarship checks for approval.
    – Provide Notary services.
    – Assist with other Program projects, scheduling, etc., as needed.
    – Assistance with other Board/administrative/finance projects as needed.
  • Support BBBS International as needed, making sure room is reserved and ready, AV is in operation, and helping with catering if needed.
  • Attend all scheduled Central Services team and Lone Star agency staff meetings.
  • Attend agency functions as required.
  • Other duties as assigned.

 

Education, Experience, and Other Requirements

  • High School degree or equivalent, secretarial/administrative studies a plus
  • 3+ years related experience required
  • A strong command of computer skills (Outlook, MS Word, Excel and PowerPoint) is required.
  • Strong organizational and time management skills.
  • Excellent interpersonal skills demonstrating an ability to establish a positive relationship with staff, Board, community volunteers, donors, etc.
  • Must be able to meet deadlines
  • Must be able and willing to travel as needed (generally locally)
  • Must be able and willing to work flexible hours as needed given ample notice, such as switching days off to support a Board meeting or completing a special task. This could involve weekends.
  • Willingness to work within culturally diverse environments
  • Volunteer Recruitment Specialist
    Location: Arlington, TX
    Position Summary:The Volunteer Recruitment Specialist will assist Recruitment Manager in recruiting volunteers primarily through managing the follow up process in our Matchforce database and also making cold calls on local faith-based, corporate, and civic organizations to identify mentor-rich organizations. Will also attend volunteer and child recruitment events. Assist Recruitment Manager in positioning local agency in marketplace as the preferred charity of choice for volunteering and/or enrolling children.. Essential Functions, Responsibilities, and Activities:

    • Responsible for managing the volunteer follow-up process by making phone calls and sending emails to convert volunteer inquiries into applications
    • Help identify new leads through in-person, phone and online cold calling with local mentor-rich organizations
    • Attend volunteer and child recruitment events as needed
    • Assist Recruitment Manager in meeting monthly, quarterly, and annual recruitment goals
    • Position may also responsible for, but is not limited to:
    • Prospecting, cultivating and managing volunteer-rich accounts and ensuring appropriate acknowledgment and recognition for these organizations,
    • Assisting with the development of volunteer recruitment strategies for the market,
    • Staffing events and making presentations as they relate to volunteer recruitment opportunities,
    • Providing tracking and reporting on all recruitment activities,
    • Assisting with securing corporate partnerships for volunteer recruitment and/or match activities (e.g., picnic, gift drive, school supply drive)

    Ensure appropriate presence and visibility of BBBS as a charity of choice.

     

    Education, Experience, and Other Requirements

    • Bachelor’s Degree in business, marketing, communications, or a related discipline
    • Prefer some experience/knowledge in prospect research, sales, nonprofit operations, fund development
    • Detail-oriented with strong organizational skills
    • Intermediate level proficiency in MS Word, Outlook, Excel and PowerPoint including keyboard skills of 45 words per minute, error free
    • Public speaking skills strongly preferred
    • Availability and flexibility to travel throughout the agency’s service area and to participate in recruitment activities when necessary, including early weekday morning and evening hours and weekends
    • Willingness to work within culturally diverse environments
    • Bilingual English/Spanish fluency skills helpful
  • Enrollment Specialist
    Location: Arlington, TX
    Position Summary:The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Essential Functions, Responsibilities, and Activities:

    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
    • Adhere to documentation standards according to BBBSA and agency guidelines
    • Input complete information into Matchforce as it is gathered
    • Share community resource/referral information with clients and staff as needed
    • Participate in matched and unmatched activities and agency special events, as needed
    • Participate in all team, staff and Program meetings.
    • Conduct presentations and schedule Match Introductions, as requested
    • Maintain state licensure, when applicable

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a social service or teaching field preferred
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
    • Experience working with young people, in groups settings, preferred
    • Comfortable in public speaking role
    • Bilingual skills, particularly Spanish, a plus
  • Match Support Specialist
    Location: Denton, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Denton Area
  • Match Support Specialist – Bilingual Spanish
    Location: Arlington, TX
    Position Summary:The Match Support Specialist will Provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Maintain an assigned caseload of 80-100 Community Based and/or School Based matched
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going;
    • Discuss match activity, personal safety reminders, and goal accomplishments;
    • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant.
    • Share information about agency activities, programs, and opportunities to donate.
    • Conduct match introductions and match closures according to BBBSA and agency standards.
    • Re-engage volunteers, children and parents as appropriate after match closure.
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual.
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches.
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate.
    • Participate in monthly supervisor meeting to share pertinent information and escalate issues as they arise.
    • Assist with agency special events as requested.
    • Other duties as assigned by direct supervisor.

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time.
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
    • Bilingual English/Spanish is required
  • Match Support Specialist
    Location: Houston, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or School Based matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Houston Area
  • Matching Specialist
    Location: Houston, TX
    Position Summary:The Matching Specialist will conduct phone presentations to match children and volunteers based on preferences. Schedule match introductions, perform annual updates for unmatched children, assist in enrollment of volunteers and children as needed.

     Essential Functions, Responsibilities, and Activities:

    • Research agency database to secure potential volunteer and mentee matches
    • Conduct phone presentations with parent/guardians related to viable volunteers and do the same for volunteers for potential mentees
    • Schedule match introductions for new matches with appropriate match support specialists
    • Conduct volunteer and client reassessments/updates
    • Maintain a caseload of unmatched children, making contacts and conducting updates as required by BBBSA and the agency’s Program Manual
    • Maintain accurate AIM database records and paperwork/documentation for each volunteer and client according to BBBSA and agency standards
    • Attend and participate in relevant meetings
    • Escalate issues to supervisor if warranted
    • Become familiar with community resources for client information/referral, share knowledge and information with staff members as appropriate
    • Attend unmatched activities, seeking opportunities to make meaningful in-person contacts with unmatched children to enable matching
    • Assist with agency special events and customer relations activities, as needed
    • Assist with Enrollment and provide written assessments of children and volunteers for the agency’s Community Based, School Based and High School Programs, which include interviews, individual orientations, and completion of any other required checks as required by BBBSA and the agency’s Program Manual, as needed
    • Maintain state licensure, if applicable
    • Other duties as assigned

     

    .

    Education, Experience, and Other Requirements

    • Bachelor’s Degree, preferably in a social science or human science discipline such as sociology or psychology
    • Minimum one year social service work experience, preferably in a non-clinical environment
    • Intermediate level proficiency in MSWord, Outlook, Excel, and PowerPoint, including keyboard skills of 45 words per minute, error free
    • Prior experience with heavy use of database and high volume of phone work
    • Flexibility and availability to accommodate weekday early/evening work hours and occasional weekend hours
    • Willingness to work within culturally diverse environments
  • Match Support Specialist – Bilingual Spanish
    Location: Fort Bend, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. 

    Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Fort Bend Area

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Big Brothers Big Sisters is an equal opportunity employer

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