Lone Star Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

Development Officer
Location: Irving, TX

Position Summary:

The Development Officer will build capacity and secure immediate and future funding for serving more children in the Greater Dallas region, with focus on individuals and corporations.

 

Essential Functions, Responsibilities, and Activities

Corporate Giving:

  • Identify, develop and steward corporate relationships within the region, including cultivation calls and personal visits to existing and new accounts
  • Prospect, cultivate, and manage new mentor rich organizations, including corporate, service, and faith-based for recruitment and donors
  • Secure viable sponsorships for special events and program activities and events
  • Help coordinate with the grants team the submission of proposals and grants, reports and other correspondence with corporate partners and donors, ensure appropriate donor acknowledgment and event recognition
  • Help develop best funding solicitation strategies for corporate partners
  • Meet established regional goals for funding
  • Maintain presence and visibility of agency within communities

Individual Giving:

  • Collaborate with VP of Advancement and Development specialist to identify, develop and steward individuals, including cultivation calls and personal visits to existing donors and new prospects
  • Evaluate opportunity for individual donor solicitation throughout corporate outreach
  • Help execute best funding solicitation strategies for individuals

Volunteer development/management:

  • Coordinate board and resource development committee members towards fundraising goals and priorities
  • Attend and participate in resource development committee meetings and activities, as needed
  • Coordinate and manage other committees as assigned by leaders
  • Prepare monthly comprehensive reporting for all development matters
  • Ensure that all resource development activities are in accordance with agency policies and procedures, are updated on a regular basis, and ensure growth

 

Education, Experience, and Other Requirements

  • Bachelor’s degree in Marketing, Non-profit management, or Business preferred
  • Two years of successful fund development, sales, and/or marketing experience
  • Thorough knowledge of non-profit development setting, project planning, prospect research, and general management skills
  • Dynamic, Effective, experienced and confident public speaker
  • Demonstrated facilitation skills to lead meetings with varying size audiences intermediate level proficiency in MSWord, Outlook, Excel, and PowerPoint, including keyboard skills of 45 words per minute, error free flexibility and availability to accommodate weekday early/evening work hours and occasional weekend and overnight hours, as well as regular travel to varying venues within the Lone Star network
  • Willingness to work within culturally diverse environment.
  • Enrollment Specialist
    Location: Arlington, TX
    Position Summary:The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs. Essential Functions, Responsibilities, and Activities:

    • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
    • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
    • Adhere to documentation standards according to BBBSA and agency guidelines
    • Input complete information into Matchforce as it is gathered
    • Share community resource/referral information with clients and staff as needed
    • Participate in matched and unmatched activities and agency special events, as needed
    • Participate in all team, staff and Program meetings.
    • Conduct presentations and schedule Match Introductions, as requested
    • Maintain state licensure, when applicable

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a social service or teaching field preferred
    • Prior database experience required
    • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
    • Must be willing and able to work with diverse populations.
    • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
    • Experience working with young people, in groups settings, preferred
    • Comfortable in public speaking role
    • Bilingual skills, particularly Spanish, a plus
  • Match Support Specialist
    Location: Dallas, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Dallas Area

Event Space Coordinator (Part-time 30 hours)
Location: Houston, TX

Position Summary:

The Event Space Coordinator under general supervision, sells the meetings and events facilities for small to medium size corporate, private and non-profit organization catering and special events at Big Brothers Big Sisters and ensures the efficient co-ordination of customer events from inquiry stage through the planning stages up to the date of the event itself in order to meet 5 star client expectations. Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

 

Essential Functions, Responsibilities, and Activities:

  • Ensure correct and effective selling of meeting and events space for small/medium corporate, non-profit and other events as directed by Director of Special Events using established sales procedures and yield management techniques, enabling achievement of revenue targets.
  • Receive, handle, convert and contract client inquiries in line with Sales strategy, being first point of contact, delivering a clear and complete proposal, follow-up and signed agreement upon confirmation of event booking.
  • Use creativity to offer clients innovative solutions and add value which can be delivered through expertise and experience of large event planning.
  • Communicate effectively with clients throughout the booking process ensuring a full understanding of client requirements; identify areas for further business opportunities; liaise with client when on-site to check satisfaction.
  • Maintain effective and proactive communication with the Director of Special Events and VP of Community Engagement to highlight any future potential sales opportunities to support development of client relationships and growth of future business up-sell
  • Contact prospective user groups and individuals to initiate corporate, private, and non-profit organization catering and special events, luncheons/dinner, etc.
  • Follow-up on leads generated by outside source, build and maintain strong working relationships and deliver sales proposals/presentations to prospective clients, as well as contract preparations.
  • Participate actively in training sessions and departmental meetings to develop, share and improve knowledge of the venue, team and product.
  • Ensure guests receive a consistently high standard of service through inquiry handling and planning and coordinating event meeting client expectations of a 5 star property.
  • Build strong client relationships and update guest history in order to meet their needs and encourage repeat business Manage client database for prospects and follow-up with clients periodically to assess any future needs.
  • Host Vendor Open Houses and events to carry out pro-active sales activity including post-event follow up calls to review guest feedback, attain marketing information and encourage future bookings.
  • Conduct facility tours for prospective clients and discuss the facility with site selection committees or designated others
  • Establish expansive network including representatives of local organizations and hospitality-related industries, such as hotels, convention & visitor’s bureau, meeting and event planning companies, etc.
  • Participate with community and industry related associations, committee study groups and task forces.
  • May perform other duties as assigned.

 

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Education, Experience, and Other Requirements

  • Bachelor’s degree in fundraising, business, public relations, or marketing
  • Demonstrated experience working with event planning software
  • 3+ years’ event management experience including all aspects of responsibility for planning, organizing, budgeting, and executing the event plan, cultivating and stewarding relationships with clients
  • Demonstrated track record of meeting financial goals and objectives
  • High level facilitation, negotiating and closing skills
  • Demonstrated advanced proficiency with Microsoft Word, Outlook, Excel, and Access software, including keyboard skills of 45 words per minute, error free
  • Working knowledge of event database software.
  • Availability and flexibility to accommodate early weekday morning and evening hours, weekends, and willingness to travel to varying local venues
  • Willingness to work within culturally diverse environments
  • Match Support Specialist
    Location: Houston, TX
    Position Summary:The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships. Essential Functions, Responsibilities, and Activities:

    • Maintain an assigned caseload of 95-100 Community Based and/or School Based matches
    • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
    • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
    • Conduct match introductions and match closures according to BBBSA and agency standards
    • Re-engage volunteers, children and parents as appropriate after match closure
    • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
    • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
    • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
    • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

    Education, Experience, and Other Requirements

    • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
    • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
    • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
    • Prior experience working with a database helpful
    • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
    • Flexibility to work with diverse populations
    • Bilingual in English/Spanish is preferred.
    • Resides in the Houston Area

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Big Brothers Big Sisters is an equal opportunity employer

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