Greater Dallas Career Opportunities

Make a Difference!

Would you like to go home every day knowing you made a difference in the life of a child? If so, join the Big Brothers Big Sisters team and make a difference in one of the most prominent agencies in the country.

Open Positions

  Big Brothers Big Sisters is an equal opportunity employer committed to providing a drug free workplace. We currently have the following positions available:

Enrollment Specialist
Location: Irving, TX

Position Summary:

The Enrollment Specialist will conduct in-depth interviews with prospective volunteers, parents, and children for our mentoring programs.

 

Essential Functions, Responsibilities, and Activities:

  • Conduct volunteer and client enrollment for the agency’s Community Based and School/Site Based Programs, including interviews, individual orientations, child safety information, home assessments, and completion of other required checks as outlined within Big Brothers Big Sisters America (BBBSA) guidelines and Program manual.
  • Write comprehensive assessments within prescribed timeframes and make recommendations for participation in the program based on data gathered from volunteer and client interviews
  • Adhere to documentation standards according to BBBSA and agency guidelines
  • Input complete information into Matchforce as it is gathered
  • Share community resource/referral information with clients and staff as needed
  • Participate in matched and unmatched activities and agency special events, as needed
  • Participate in all team, staff and Program meetings.
  • Conduct presentations and schedule Match Introductions, as requested
  • Maintain state licensure, when applicable

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a social service or teaching field preferred
  • Prior database experience required
  • Intermediate proficiency in Microsoft Word, Outlook and Excel with at least 45 words per minute, error free
  • Must be willing and able to work with diverse populations.
  • Flexibility and availability to work early/evening weekday hours and occasional weekend, as well as travel in the assigned service area and to the Houston area as needed
  • Experience working with young people, in groups settings, preferred
  • Comfortable in public speaking role
  • Bilingual skills, particularly Spanish, a plus

Match Support Specialist
Location: Dallas, TX

Position Summary:

The Match Support Specialist will provide regular case management support to match participants to ensure longer and stronger match relationships. Conduct match introductions to launch new match relationships.

 

Essential Functions, Responsibilities, and Activities:

  • Maintain an assigned caseload of 95-100 Community Based and/or School Based matches
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match going; -Discuss match activity, personal safety reminders, and goal accomplishments; -Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant -Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to BBBSA and agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match evaluations/satisfaction surveys and annual outcome evaluations with parent, child and volunteer; input according to BBBSA and Case Management Manual
  • Write and input comprehensive assessment notes within agency database regarding case management discussions according to BBBSA and agency timeframes and standards for every touch point with a match participant.
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate

Education, Experience, and Other Requirements

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills of at least 45 words per minute error free
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual in English/Spanish is preferred.
  • Resides in the Dallas Area

SUBMIT YOUR RESUME

Big Brothers Big Sisters is an equal opportunity employer.

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